Nigeria Introduces Skype Video-Conference Appication
Skype video-conferencing application as part of its commitment to excellent customer relations and service delivery.
The new tool will inter alia ensure that response time to enquiries from LASAA stakeholders is quicker and faster thereby making service delivery more effective and efficient.
This is one of the first, if not the first time such an interactive platform is deployed by any regulator in the industry on the African continent.
According to estimations, over one million persons use the service mainly for personal communication in Nigeria, but the LASAA also plans to adapt it as part of its efforts to improve relations with outdoor practitioners, customers, prospects and institutions.
In relation to the launch, LASAA director George Noah said: 'We are most delighted at the launch of this service because it aligns with our commitment to continuously offer our stakeholders opportunity to connect with us freely. We are convinced that with Skype, engagement at both ends will be quicker and faster. In addition to Skype, we are exploring other social media platforms to make sure we use technology to help us do our job better'.
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